Customer Satisfaction Surveys
We know customer satisfaction and excellent customer experience is the foundation for every successful company. How do we find out whether our customers are satisfied? We ask them!
Because we are committed to improving the services we provide to our Customers and Clients, we conduct confidential surveys to obtain customer feedback on various aspects of working with our company.
More importantly, we act on the information we obtain and use the results to improve our systems and processes because we strive to surpass customer expectations. We believe the results are indicators of performance so we identify trends and patterns looking for differences by region and provided services. We analyze the results and work toward improving the key areas our customers have told us about. We strive to improve in those areas that mean the most to our customers.
Customer/Client experience results as of June 2014
Candidate experience results as of June 2014
Our goal has always been and will always be to "Provide Consistent and Predictable Results" to the clients and customers we serve.
Through our surveys, we will continue to determine if we are meeting this goal and will adjust, accommodate and make necessary changes in order to improve!
Executive Placement Client Satisfaction June 2014
Executive Placement Candidate Satisfaction June 2014